ICM Document Solutions


Products and Services / Technical Documentation Services

Technical Documentation Services

ICM Document Solutions’ professionals support document types such as product support documentation; installation, repair, and maintenance manuals; manufacturing instructions; software user and administrator guides; and policy and procedures manuals.

Backed with an ISO 9001:2008 certificate of compliance, ICM Document Solutions provides a full suite of documentation services to meet your requirements for standards, quality, costs, and schedules.

Writing: Writers create clear, focused writing that complies with industry standards in collaboration with your subject matter experts.
Editing: Editors act as reader advocates by analyzing and shaping information through content editing, application of industry standards, and Simplified English.
Document Conversion: Production specialists convert any type of source data into publish-ready digital text, illustrations, and tables, to your company’s specifications.
Illustrations: Illustrators create block diagrams, flow charts, screen captures, schematics, and graphs that complement the documentation.
Markup Languages: Specialists provide HTML, SGML, and XML authoring, revisions, data conversion, and DTD/FOSI design.
Tools: Industry-standard publishing and graphics applications experience include Word, FrameMaker, Arbortext, WordPerfect, Quicksilver/Interleaf, Photoshop, Illustrator, InDesign, and Acrobat Professional.

ICM has more than 22 years of staff augmentation and project-based, on-site experience in industries such as aviation/aerospace, utilities, semiconductor, telecommunications, government, technology, heavy equipment, and manufacturing.

ICM’s documentation services result in a significant ROI, via these benefits:
• You pay only for the services needed and avoid direct labor costs
• We manage the project and people for you
• Our staff can work on- or off-site
• We offer varied software and industry experience
• We staff peaks in workload so you eliminate overtime
• We update your documentation with company or industry standards

 


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Privacy Policy

At ICM Document Solutions, we take your privacy seriously. This privacy notice discloses the privacy practices for www.icmdocs.com. This privacy notice applies solely to information collected by this Web site. Re: information collection, use and sharing – ICM Document Solutions is the sole owner of the information collected on this site. We only have access to collect information that you voluntarily provide us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless request us not to, we may contact you via email in the future to inform you about specials, new products or services, or changes to this privacy policy.

Re: your access and control over information – you may opt out of any future contacts from us at any time. You may do so at any time by contacting us via email at sales@icmdocs.com or by toll-free phone at 800.676.4261.

ICM Document Solutions 4320 E. Cotton Center Blvd, Suite 106 | Phoenix, AZ 85040 | 602.678.1978 | 800.676.4261